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    Operating Expenses Explained: What Counts and How to Track Them

    Understand what operating expenses are, see common examples by industry, and learn how to categorize and manage them effectively for better profitability.

    InsightDash TeamJanuary 3, 202613 min read
    Operating Expenses Explained: What Counts and How to Track Them - Education analytics guide

    Operating Expenses Explained: What Counts and How to Track Them

    Operating expenses—often called OPEX—are the costs of running your business day-to-day. Understanding them is crucial because they directly impact your bottom line. This guide breaks down what counts as an operating expense and how to manage them effectively.

    What Are Operating Expenses?

    Operating expenses are the ongoing costs required to run your business that are NOT directly tied to producing what you sell.

    The key distinction:

  1. **Cost of Goods Sold (COGS):** Direct costs of products/services you sell
  2. **Operating Expenses (OPEX):** Everything else needed to run the business
  3. Example:

    For a restaurant:

  4. COGS: Food ingredients, beverages
  5. OPEX: Rent, waitstaff salaries, utilities, marketing
  6. Why Operating Expenses Matter

    Operating expenses determine whether your gross profit translates to actual profit.

    ```

    Gross Profit - Operating Expenses = Operating Income

    ```

    You could have a 60% gross margin and still lose money if operating expenses are too high.

    Complete List of Common Operating Expenses

    Facility Costs

  7. **Rent or mortgage** - Your business location
  8. **Utilities** - Electric, gas, water, internet
  9. **Property insurance** - Building and contents coverage
  10. **Maintenance** - Repairs, cleaning, landscaping
  11. **Property taxes** - If you own the building
  12. **Security** - Alarm systems, security services
  13. People Costs

  14. **Salaries and wages** - For non-production employees
  15. **Payroll taxes** - Employer's portion (Social Security, Medicare)
  16. **Benefits** - Health insurance, retirement contributions
  17. **Workers' compensation** - Required insurance
  18. **Training** - Employee development costs
  19. **Recruitment** - Hiring costs, job postings
  20. Marketing and Sales

  21. **Advertising** - Print, digital, radio, TV
  22. **Online marketing** - SEO, PPC, social media
  23. **Promotions** - Discounts, coupons, giveaways
  24. **Trade shows** - Booth fees, travel
  25. **Sponsorships** - Community and event sponsoring
  26. **Printing** - Business cards, brochures, menus
  27. Professional Services

  28. **Accounting fees** - Bookkeeping, tax preparation
  29. **Legal fees** - Contracts, compliance, disputes
  30. **Consulting** - Business advisors, specialists
  31. **Bank fees** - Account maintenance, credit card processing
  32. **Licensing** - Professional and business licenses
  33. Technology

  34. **Software subscriptions** - POS, accounting, productivity
  35. **Hardware** - Computers, tablets, phones
  36. **IT services** - Support, maintenance
  37. **Website hosting** - Domain, hosting, maintenance
  38. **Communication** - Phone systems, internet
  39. Office and Administrative

  40. **Office supplies** - Paper, pens, etc.
  41. **Postage and shipping** - Business mail
  42. **Subscriptions** - Industry publications, memberships
  43. **Travel** - Business trips, mileage
  44. **Meals and entertainment** - Client meetings
  45. Insurance

  46. **General liability** - Protects against lawsuits
  47. **Professional liability** - Errors and omissions
  48. **Commercial auto** - Business vehicles
  49. **Umbrella policy** - Additional coverage
  50. Fixed vs. Variable Operating Expenses

    Fixed Expenses

    Costs that stay the same regardless of sales:

  51. Rent
  52. Insurance premiums
  53. Salaries (fixed)
  54. Software subscriptions
  55. Variable Expenses

    Costs that fluctuate with activity:

  56. Utilities (partially)
  57. Marketing spend
  58. Credit card processing fees
  59. Supplies
  60. **Why it matters:** Understanding fixed vs. variable helps with forecasting and break-even analysis.

    Operating Expense Ratios

    Operating Expense Ratio (OER)

    ```

    OER = Operating Expenses ÷ Revenue × 100

    ```

    Example:

  61. Operating Expenses: $50,000
  62. Revenue: $200,000
  63. OER: 25%
  64. Industry Benchmarks

    | Industry | Typical OER |

    |----------|-------------|

    | Retail | 20-30% |

    | Restaurants | 25-35% |

    | Professional Services | 15-25% |

    | Manufacturing | 10-20% |

    **Compare your OER to these benchmarks.** If you're significantly higher, there may be room to cut costs.

    Organizing Your Operating Expenses

    Create Clear Categories

    ```

    Operating Expenses

    ├── Facility Costs

    │ ├── Rent

    │ ├── Utilities

    │ └── Maintenance

    ├── People Costs

    │ ├── Salaries

    │ ├── Benefits

    │ └── Payroll Taxes

    ├── Marketing

    │ ├── Advertising

    │ └── Promotions

    └── Administrative

    ├── Professional Fees

    └── Office Supplies

    ```

    Use Consistent Categorization

    Assign each expense to the same category every time. This enables meaningful comparisons over time.

    Track Monthly

    Review operating expenses monthly, not just at tax time. Catch problems early.

    Controlling Operating Expenses

    1. Review Every Line Item Annually

    Ask: Is this expense necessary? Is there a cheaper alternative?

    2. Negotiate Recurring Costs

  65. Rent: Ask for a rate reduction at renewal
  66. Insurance: Get competing quotes annually
  67. Vendors: Request volume discounts
  68. 3. Eliminate Waste

  69. Cancel unused subscriptions
  70. Reduce energy waste
  71. Right-size service plans
  72. 4. Automate Where Possible

    Automation reduces labor costs for repetitive tasks.

    5. Consider Outsourcing

    Sometimes outsourcing is cheaper than hiring:

  73. Bookkeeping
  74. Marketing
  75. IT support
  76. Common Expense Management Mistakes

    Mistake 1: Not Tracking by Category

    Lumping everything into "miscellaneous" prevents meaningful analysis.

    Mistake 2: Cutting the Wrong Costs

    Cutting marketing might reduce expenses but also kills revenue. Be strategic.

    Mistake 3: Ignoring Small Expenses

    $50 subscriptions add up. Review all recurring charges.

    Mistake 4: Not Comparing to Benchmarks

    You might think 40% OER is fine—until you learn competitors operate at 25%.

    Mistake 5: Only Looking at Total Expenses

    Breaking down by category reveals where to focus.

    Industry-Specific Operating Expenses

    Restaurant Operating Expenses

  77. Labor (often 25-35% of revenue)
  78. Rent (5-10%)
  79. Utilities (3-5%)
  80. Smallwares and supplies (2-3%)
  81. Marketing (1-3%)
  82. Retail Operating Expenses

  83. Rent (8-12%)
  84. Labor (10-15%)
  85. Utilities (1-2%)
  86. Marketing (2-5%)
  87. Shrinkage/loss prevention (1-2%)
  88. Service Business Operating Expenses

  89. Labor/salaries (40-60%)
  90. Rent (3-8%)
  91. Professional development (1-3%)
  92. Technology (2-5%)
  93. Creating an Operating Expense Budget

  94. **List all expense categories**
  95. **Review last 12 months actual spending**
  96. **Identify any expected changes**
  97. **Set target for each category**
  98. **Total and compare to revenue projections**
  99. **Adjust to achieve target profit**
  100. **Monthly review:** Compare actual to budget, investigate variances.

    Summary: Key Takeaways

    | Point | Details |

    |-------|---------|

    | What they are | Ongoing costs to run the business (not COGS) |

    | Why they matter | They determine if gross profit becomes net profit |

    | How to organize | Clear categories, consistent coding |

    | How to control | Regular review, negotiate, eliminate waste |

    | Key metric | Operating Expense Ratio (compare to industry) |

    Mastering your operating expenses is one of the most direct paths to improved profitability.

    **Want to track your P&L including operating expenses?** Try our [Small Business P&L Generator](/small-business-pl-generator) to create professional profit and loss statements from your data.

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